Customer expectations are at an all-time high – and their appetite for innovation is outpacing retailer adoption.  Keep up with customer demands and you’re rewarded with greater loyalty. But in today’s retail reality it’s hard to keep up, even harder to get ahead and almost impossible to separate the wheat from the chaff.
Introducing The Innovation Office powered by FitForCommerce.


Keeping up with the latest and greatest takes time and resources – both of which are scarce for most retail organizations.

You need an organized and time-efficient approach to staying on top of cool innovations while navigating which emerging technologies will help your bottom line.

You need a partner who understands your business and can apply market knowledge and insights on innovative tools and technologies best suited to grow your business.

The Challenge:

  • Finding the right balance between “wow factor” and ROI
  • Focusing on opportunity costs vs. costly mistakes
  • Building the business case for emerging technology investments
  • Juggling under-resourced digital teams
  • Navigating an overwhelming vendor landscape

"Our future growth relies on competitiveness and innovation, skills and productivity...
and these in turn rely on the education of our people."

Julia Gillard


The Innovation Office helps you keep up with, make sense of and demystify innovation and emerging technologies in the retail industry.

Operating on the forefront of emerging technology, we focus on new categories of innovation and how they impact retail organizations. Through curation, detailed research reports, applied advisory, events and community resources, The Innovation Office provides a narrative to help filter and understand new technologies, how they impact the industry and what you need to consider before investing.

Think of The Innovation Office as an on-demand Chief Digital Officer or an extension of your internal research team.

Own the Future

Contact us at to learn more about how we can help you stay ahead of innovation and take your business to the next level.